Fees

The fees below are effective as of 1 November 2025

Clinical Supports

NURSING CARE

Registered Nurse

Standard HoursAfter HoursSaturdaySundayPublic Holiday
Hourly Rate$180$195$240$265$355
30 Min$150$165$195$215$285

Registered Nurse – Assessment & Management for Wound Care

Standard HoursAfter HoursSaturdaySundayPublic Holiday
Hourly rate$195$210$255$280$370
30 Min$165$180$210$230$295

Enrolled Nurse

Standard HoursAfter HoursSaturdaySundayPublic Holiday
Hourly rate$160$170$195$210$260
30 Min$140$150$165$175$210

Enrolled Nurse – Management for Wound Care

Standard HoursAfter HoursSaturdaySundayPublic Holiday
Hourly Rate$170$180$205$220$270
30 Min$150$160$175$185$220

CARE MANAGEMENT

Standard Hours Monday – Friday

Hourly Rate $120


Independence

PERSONAL CARE

• Assistance with self-care and activities of daily living.

Personal Care, Medication Management – Self-administration

Standard HoursAfter HoursSaturdaySundayPublic Holidays
Hourly Rate$100$105$140$160$210
45 Min$90$95$125$140$185

SOCIAL SUPPORT – COMMUNITY ENGAGEMENT

• Individual Social Support

• Accompanied Activities

• Cultural Support

• Assistance to maintain personal affairs

Standard HoursAfter HoursSaturdaySundayPublic Holidays
Hourly Rate$110$135$160$175$225
30 Min$95$115$130$140$175

INDEPENDENT LIVING

• Meal Preparation

• Digital Education

• Welfare Checks & Calls

• Support with applying Body Lotions (Hands/Feet/Legs)

ServiceRate
Hourly Rate$110
After Hours$130
Saturday$155
Sunday$170
Public Holiday$220
30 Min Service$120

RESPITE IN THE HOME

Standard HoursAfter HoursSaturdaySundayPublic Holiday
Hourly Rate$125$135$150$175$210

Respite Standard Hours are 6:00 am – 8 pm


TRANSPORT

Transport includes pickup, drop-off, and assistance into and from the vehicle where required.

Fees are based on one-way trips during standard hours (6 am–8 pm).

After-hours or weekend transport may be available by prior arrangement and will be quoted individually.

Trip TypeTypical Distance / DurationStandard Hours Fee (One-Way)Notes
Local (Zone 1)Up to 15 km / approx. <30 min$30 – $60Covers trips inside towns or shorter town trips like Milang–Clayton etc
Regional (Zone 2)15 – 30 km / 30 – 60 min$75 – $95ie Milang–Strathalbyn
Extended (Zone 3)30 – 50 km / 60 – 90 min$95 – $120Covers Victor Harbor / Mt Barker
Long Distance (Zone 4)> 50 km or > 90 minQuoted (POA)E.g. Adelaide; includes fuel & staff time
Day TripUp to or longer than 5 hoursQuoted (POA)Includes return trip and worker support throughout the day

Additional Time or Support:

If a worker remains with the client (e.g. at medical appointments), the waiting or support time will be charged separately under Individual Social Support rates.

After-Hours / Weekend Rates:

Available upon request.


Everyday Living

DOMESTIC ASSISTANCE

• General House Cleaning

• Laundry Services

• Shopping Assistance

Standard HoursAfter HoursSaturdaySundayPublic Holidays
Hourly Rate$85$95$110$125$185

HOME MAINTENANCE AND REPAIRS

• Assistance with Home Maintenance & Repairs

• Gardening

TypeRate
Light Gardening$95
General Gardening$105
Home Maintenance$120

NOTES

If you are a self-managed participant and wish to choose your own Third-Party Provider to provide services,

a 10% administration fee will apply on top of that Third-Party Provider’s prices.


CANCELLATION POLICY

PERSONAL SUPPORT, CLEANING, HOME & GARDEN MAINTENANCE, NURSING, IN-HOME RESPITE, AND 1:1 SOCIAL SUPPORT

• The notice period for customer cancellations is 24 hours.

• A cancellation fee at the full cost of the scheduled service will be billed if the service is cancelled with less than 24 hours’ notice or the customer is not at home at the time scheduled.

• If a customer rejects the offer of a suitably compatible alternate worker and therefore cancels the service with less than 24 hours’ notice, the full cost of the scheduled service will be billed.

EXERCISE & WELLNESS GROUPS

• The notice period for customer cancellations for exercise and wellness groups is 24 hours.

• A cancellation fee at the full cost of the class will be billed if the service is cancelled with less than 24 hours’ notice.

ALLIED HEALTH SERVICES

• The notice period for customer cancellations for 1:1 services (clinic and in-home) is 24 hours.

• A cancellation fee at the full cost of the scheduled service will be billed if the service is cancelled with less than 24 hours’ notice or the customer is not at home at the time scheduled.

GROUP SOCIAL EXPERIENCES

• The notice period for customer cancellations for group experiences remains unchanged at 24 hours.

• A cancellation fee at the full cost of the group experience will be billed if the service is cancelled with less than 24 hours’ notice.


This information is correct at the time of publishing and valid from 1st November 2025.

Prices are reviewed regularly and may change.

All prices exclude GST.

Milang & District Community Association – Lakes Home Care

ABN 69 623 040 557